What is Nor Cak?
If you got to our BigCartel online store through our website you already know what Nor Cak represents. If you haven't been to our website click on the navigation tab 'Back to Site' to check out norcak.com. Briefly, Nor Cak is a representation of pride, passion and soul in North Carolina a.k.a. North Cakalaky. Nor Cak is everything that is great about the state of North Cakalak distilled, like the finest moonshine, down to its most basic essence.
Where are you located?
We are located in Durham, NC - a.k.a. The Bull City, D-Town, The Dirty D. We are born and raised Durhamites and 5th generation North Carolinians.
Where are your shirts made?
We hand print our shirts ourselves using a manual four-head screen press. We do not outsource our screen printing and we pride ourselves on high quality work with over 10 years of screen printing experience.
Is ordering through your online store secure?
Absolutely! Our online store is hosted through BigCartel - one of the leading e-commerce platforms for small businesses and all payments are processed through PayPal - one of the most trusted partners in online financial transactions. You can pay using your Visa, Mastercard, Discover, American Express, or your PayPal account. You do not need to create a PayPal account to pay for your order.
When will I receive my order?
We ship orders within 1 business day of receiving them. We offer free shipping on all orders via USPS First Class mail which generally takes 2-5 days depending on how far your order has to travel. We also offer USPS Priority Mail shipping which generally takes 1-3 days for $5.75.
What is your return/refund/replacement policy?
We are in this to spread North Cakalaky pride, passion and soul by building genuine and lasting relationships with others who love this state. If the merchandise you purchased does not fit properly, or if you are otherwise unhappy with your purchase for any reason, please contact us at firstname.lastname@example.org and let us know the problem so we can make it right by replacing your product or issuing you a refund.
Speaking of sizing, how do your clothes fit?
Most of our clothing fits as would be expected per standard sizing. If clothing fits looser or tighter than normal (i.e., slim fit, baggy) this will be noted in the shirt description along with the shirt material (i.e., 90/10 cotton polyester blend).